- 972-590-8719
- owner@nationsbestinspections.com
- Celina, TX 75009
Last updated: August 19, 2026
Nations Best Home Inspections (“Nations Best,” “we,” “us,” or “our”) provides residential and commercial property inspection services in Celina, Texas and the surrounding North Texas area. This Privacy Policy explains what personal information we collect, why we collect it, who we share it with, and the choices you have.
It applies to nationsbesthomeinspections.com, our online booking and client portal at go.nationsbesthomeinspections.com, our phone, text and email communications, and the inspection services we perform (together, the “Services”).
The short version. We collect what we need to schedule your inspection, inspect the property, deliver your report and get paid. We do not sell your personal information, and we do not share your mobile phone number with anyone for their own marketing. We share your inspection report only with you and with the people you tell us to send it to. You can ask us at any time to see, correct or delete the information we hold about you.
We photograph the property, not people. If a person appears incidentally in a documentation photograph, tell us and we will remove or crop the image.
When you visit our website, we and our providers collect standard technical data: IP address, browser and device type, operating system, referring page, the pages you view, the links you click, and the dates and times of those actions. This is collected through cookies and similar technologies — see Section 5.
We may receive your details from a real estate agent, builder, lender, relocation company or family member who arranges an inspection on your behalf, and from public sources such as county appraisal district records and listing data used to prepare a quote or identify the property.
We use personal information to:
We do not sell your personal information, and we do not disclose it to third parties for their own independent marketing purposes.
We use text messaging to confirm appointments, send reminders, share arrival times, deliver reports and answer questions. You consent to receive these messages when you give us your mobile number in a form, at booking, or by texting us first.
No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Your mobile number, and your consent to be texted, are used only to communicate with you about our Services. The providers who deliver these messages on our behalf may access your number solely to transmit them, and for no other purpose.
Calls to and from our published numbers may be recorded, monitored or transcribed so that we have an accurate record of scheduling details, property access arrangements and any commitments made. Where a recording is being made, you will be notified at the start of the call. If you prefer not to be recorded, tell us and we will continue the conversation by email or text.
Cookies are small files placed on your device. We use them, and comparable technologies such as pixels and local storage, for the following purposes:
| Purpose | What it does | Provided by |
|---|---|---|
| Strictly necessary | Keeps the site working — page delivery, security, form submission and spam prevention. | Our hosting provider and website platform |
| Analytics | Tells us, in aggregate, how many people visit, which pages they read and how they arrived. We use Google Analytics 4. | Google LLC |
| Communication tools | Runs the chat widget, contact forms and booking calendar, and links an enquiry to the visit it came from. | HighLevel, Inc. (“LeadConnector”) |
| Reviews and maps | Displays our Google reviews and map location on the site. | Google LLC |
| Advertising | Where we run advertising, measures which advertisements led to an enquiry and may support remarketing. | Google LLC and, where used, other advertising platforms |
Your controls. Most browsers let you block or delete cookies through their settings; blocking strictly necessary cookies may stop parts of the site working. You can opt out of Google Analytics across all websites with the Google Analytics Opt-out Browser Add-on, and manage Google advertising personalisation at myadcenter.google.com. Industry opt-out tools are available at optout.aboutads.info and optout.networkadvertising.org.
Global Privacy Control. We honour the Global Privacy Control (GPC) signal where your browser sends one, and treat it as a request to opt out of targeted advertising.
We share personal information only in the situations below.
| Who | What they receive | Why |
|---|---|---|
| People you tell us to copy | Your report and related correspondence | At your direction — typically your real estate agent, attorney, lender or spouse. See Section 7. |
| Sub-contracted specialists | Property address, access details and your contact information | Where an add-on service is performed by a separately licensed specialist — for example wood-destroying insect, septic, pool or sewer-scope work. |
| Software and communication providers | Booking, contact and message data | To run our scheduling, report delivery, email, text and chat systems. |
| Payment processor | Payment card and billing data, entered directly with them | To take payment. |
| Warranty and recall programs | Your name, email and property address, where the program is included with your inspection | To register the coverage in your name. These programs are operated by third parties under their own terms and privacy policies. |
| Professional advisers and insurers | Whatever is relevant to the matter | Accountants, lawyers and our insurance carrier, in connection with a claim, audit or dispute. |
| Regulators and courts | Whatever is lawfully required | To comply with a subpoena or court order, to respond to the Texas Real Estate Commission or another authority, and to protect our legal rights or the safety of any person. |
| A successor business | Business records, including client files | If the business is sold, merged or reorganised, subject to this policy continuing to apply. |
Providers acting on our behalf are permitted to use your information only to deliver their service to us, and not for their own purposes.
Your inspection report is prepared for you, the client named on it. We treat it as confidential.
We keep inspection reports, photographs, agreements and the records supporting them for the period required by the Texas Real Estate Commission and by applicable Texas law, and for as long as we may need them to respond to a question, complaint or legal claim about the inspection. Financial records are kept for the period required by tax law. Website analytics data is kept in aggregate on the retention schedule set in Google Analytics. Marketing contact details are kept until you ask us to remove them.
We use access controls, account passwords, encrypted connections (HTTPS) for our website and portal, and reputable providers with their own security programs. Field devices used to capture inspection data are password-protected. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If a breach affects your personal information, we will notify you and the appropriate authorities as required by Texas law.
Whichever state you live in, you may ask us to:
Texas residents have rights of this kind under the Texas Data Privacy and Security Act, and residents of other states may have comparable rights under their own laws. We extend the same treatment to everyone who asks, regardless of where they live.
How to make a request. Email owner@nationsbestinspections.com or call 972-590-8719 and tell us what you would like us to do. We will verify your identity — usually by confirming details of the inspection — and respond within 45 days, or tell you if we need longer. There is no charge for a reasonable request.
What we cannot delete. We must retain inspection records for the period required by our licence and by law, and we may keep information needed to complete a transaction, resolve a dispute, or comply with a legal obligation. If we decline a request, we will tell you why. You may appeal that decision by replying to our response; we will review the appeal and give you a written explanation.
Our Services are for adults arranging property inspections. We do not knowingly collect personal information from children under 13. If you believe a child has given us information, contact us and we will delete it.
Our site links to other organisations — review platforms, warranty providers, social media and industry bodies. Once you leave our site, that organisation’s own privacy policy governs. We are not responsible for their practices, and we encourage you to read their policies.
We may update this policy as our services, technology or the law change. The “Last updated” date at the top shows the current version. Material changes will be highlighted on this page. Continuing to use our Services after a change means you accept the updated policy.
Nations Best Home Inspections
Celina, Texas 75009
Phone: 972-590-8719
Email: owner@nationsbestinspections.com
Texas Real Estate Commission Inspector Licence No. 22053
If you have a privacy concern, please contact us first — we would rather put it right directly. You may also contact the Office of the Attorney General of Texas, which enforces the Texas Data Privacy and Security Act.